Why was my Stop Loss/Stop Buy order executed even though the chart suggests the trigger price was not met?

Geco.one charts reflect top-of-the-book BID quotes received from our liquidity providers (not FILL prices). Therefore, please keep in mind that Stop Loss/Stop Buy orders are triggered when top-of-the-book ASK quotes reach the price specified in your Stop Loss/Stop Buy order. ASK quotes are higher than BID (See 'What is the Geco.one Price Spread?). Top-of-the-book ASK quotes are indicated in green on the price range field of the chart. In this case, if your SL/Stop Buy order was executed, this means that the ASK price of the asset did indeed reach the price specified in your order.

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Frequently asked questions

What is Geco.one?

Launched in August 2020, Geco.one is a Crypto Margin Exchange that offers access to the top Cryptocurrency pairs. You can create a limitless number of trading accounts from one Geco.one main account.

Which Markets are available?

Trade most popular cryptocurrency/USD pairs. You can find a detailed list of all available instruments and trading pairs here.

How to start trading?

To start trading, first, you need to fund your account. There are two ways to fund your account:
1. You can directly send BTC, ETH, XRP, USDT, USDC and GEC from your personal wallet to your Geco.one wallet secured by BitGo.
2. Alternatively, you can deposit funds (BTC) through a 3rd party service available in the dashboard - Coinify, which allows you to purchase BTC, ETH, USDC, USDT and sell BTC using a credit or debit card (KYC verification required*).